Privacy Policy

TriomeLab ("we," "us," or "our") operates the TriomeLab website and service (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://triomelab.com. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at support@triomelab.com.

1. Information We Collect

A. Personal Data

We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, when you participate in activities on the Service, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Service, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Account Information: We use Firebase Authentication (provided by Google) to manage user accounts. When you sign up, we may collect your email address, username, and authentication identifiers.
• Profile Data: We may collect data related to your user profile, such as your deck lists, collections, and preferences.
• Online Play: To run online matches and power features like replays, match history, and game statistics, we save a record of each match you play: your display name, the deck you used, the plays made during each game, the results, and any chat messages sent at the table.
• Feedback and Problem Reports: If you send feedback after a match or report a problem, we receive what you write, your username and account identifier, and details about the game (such as the mode, the decks, and the turn), so we can understand and fix the issue.

B. Usage Data & Analytics

We automatically collect certain information when you visit, use, or navigate the Service. This information may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Service, and other technical information.

Most of this information does not identify you directly. When you are signed in, we also send Google Analytics a pseudonymous account identifier (never your name or email address) so we can understand how the Service is used across your devices, for example how many players finish an online match.

We use Google Analytics to help us understand how our Service is being used. Google Analytics uses cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends. You can learn about Google's practices by going to www.google.com/policies/privacy/partners/.

2. How We Use Your Information

We use personal information collected via our Service for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process: We use the information you provide to manage your account and keep it secure.
• To improve our Service: We use usage data to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole.
• To provide deck building and collection features: Your card data and deck lists are stored to provide the core functionality of the Service.
• To run online play: To host tables, show the game to your opponent and spectators, and keep your match history and replays.
• To produce game statistics: We combine match records to calculate statistics such as how often decks, commanders, and individual cards win. We may publish statistics that are aggregated and do not identify you.
• To keep play fair and safe: To review reported chats and investigate reports of abuse or cheating.
• To respond to feedback and fix problems.

3. Disclosure of Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:
  • Google Firebase: For authentication services.
  • Cloudflare: For database and website hosting.
  • Google Analytics: For data analysis.
  • Providers that help us receive and organize feedback and problem reports.
• Other Players and Spectators: In online matches, your opponent and any spectators can see your display name, your commander, the cards you play, your life total, and other public game information. Your hand and library stay hidden unless the table uses Open Hands, a setting chosen by the table's host. A replay can be viewed by the players in that match, by anyone they share a replay link with, and by our moderators.
• Aggregated Statistics: We may share or publish game statistics that are combined across many players and do not identify you.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Third-Party Websites and Data

The Service may contain links to other websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of these third-party sites.

Data Sources: We use card data provided by Scryfall, MTGJSON, and Commander Spellbook, and deck data provided by Moxfield and ManaBox. By using our Service, you acknowledge that some card-related information is sourced from these providers and is subject to their terms and policies.

5. Data Retention

We keep your account information for as long as your account is active. We keep match records, chat messages, and replays for as long as needed to provide match history and replays, calculate statistics, and keep play fair. Replays that nobody has saved may be deleted automatically. We keep feedback and problem reports for as long as needed to address them.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you.

If you would like to review, change, or terminate your account, you can contact us at support@triomelab.com. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

When you delete your account, we delete your personal information. In match records and replays that include other players, your name is replaced with "Guest" so their history stays intact, and statistics that were already combined no longer identify you.

Global Privacy Control (GPC)

We respect the Global Privacy Control (GPC) signal. If you have enabled GPC in your browser, we will limit tracking technologies accordingly.

8. Contact Us

If you have questions or comments about this policy, you may email us at support@triomelab.com.